Get in touch

Contact PokéPack Simulator

Have a question, spotted an issue, or want to suggest an improvement? You can contact PokéPack Simulator using the email below.

Email

For general questions, support, feedback, bug reports, or data corrections, you can contact:

lsoutherton14@gmail.com

Feedback is especially helpful if you notice a broken image, an incorrect card detail, a missing set, or anything that makes the simulator harder to use.

What to contact about

  • Bug reports or broken site features
  • Incorrect card, set, rarity, or image data
  • Missing Pokémon sets or cards
  • Questions about the simulator or odds calculator
  • Feedback, suggestions, or improvement ideas
  • Privacy or general site questions

Reporting a bug

If you are reporting a bug, include as much detail as possible. Helpful details include:

  • The page or set where the issue happened
  • What you expected to happen
  • What actually happened
  • The device or browser you were using, if relevant
  • A screenshot if it helps explain the problem

Card data and set corrections

PokéPack Simulator includes card, set, rarity, image, and pack opening data across supported Pokémon TCG expansions. If you spot something that looks wrong, please include the set name, card name, and a short explanation of the issue.

Useful reports include missing cards, incorrect rarity labels, broken card images, incorrect set information, or pack opening behaviour that does not look right.

The site is built as a fan-made project, so user feedback is helpful for keeping the experience useful and accurate.

Privacy and site questions

You can also get in touch with questions about the site’s privacy policy, disclaimers, or how the simulator works. The main policy page is linked below for convenience.

Independent fan-made site

PokéPack Simulator is an independent fan-made project. It is provided as a free online experience for users who enjoy exploring Pokémon TCG sets, virtual pack openings, card search, and pull odds estimates.

PokéPack Simulator is not affiliated with, endorsed by, sponsored by, or approved by The Pokémon Company, Nintendo, Game Freak, or Creatures Inc.

Keep exploring the site

You can browse Pokémon TCG sets, open virtual packs, search cards, or learn more about how the project works using the links below.